What is the weight capacity if I only have partial structure for mounting?
If there is partial structure for mounting (i.e. minimum one point fastens into structural wood and no structure available for other contact points), we recommend hollow wall anchors (supplied) for the contact points with no structure. This will reduce the weight capacity to 350lbs/159kg.
What is the weight capacity if I have no structure for mounting?
If there is no structure for mounting, we recommend hollow wall anchors (supplied) for all contact points. This will reduce the weight capacity to 200lbs/91kg.
How do I clean the soap dish tray?
The tray is made from a durable, non-porous, solid surface material that resists the growth of bacteria. It can be cleaned with general household cleaners.
What is the Limited Lifetime Warranty?
Products are covered by a limited lifetime warranty against defects in materials and workmanship for the original purchaser. Warranty excludes damage caused by misuse, wood material and stain, accidental damage, alteration, normal wear and tear, or the use of corrosive or abrasive cleaning products. The manufacturer shall not be liable for indirect, consequential damages, or for the cost of any corrective work done without HealthCraft Products Inc. prior approval. Total liability shall in no event exceed the purchase price of the goods. For complete warranty information, see the instructions for terms and conditions.