How do I change the toilet roll?
Simply slide the pin out, position the roll and slide the pin back into place. The precision of the pin alignment makes this a quick and easy process.
What is the weight capacity if I only have partial structure for mounting?
If there is partial structure for mounting (i.e. minimum two centre points fastened into structural wood and no structure available for other contact points), we recommend hollow wall anchors (supplied) for the contact points with no structure. This will reduce the weight capacity to 350lbs/159kg.
What is the weight capacity if I have no structure for mounting?
If there is no structure for mounting, we do not recommend using hollow wall anchors.
What is the Limited Lifetime Warranty?
Products are covered by a limited lifetime warranty against defects in materials and workmanship for the original purchaser. Warranty excludes damage caused by misuse, wood material and stain, accidental damage, alteration, normal wear and tear, or the use of corrosive or abrasive cleaning products. The manufacturer shall not be liable for indirect, consequential damages, or for the cost of any corrective work done without HealthCraft Products Inc. prior approval. Total liability shall in no event exceed the purchase price of the goods. For complete warranty information, see the instructions for terms and conditions.