What ceiling heights can the SuperPole be installed?
For ceilings below 99”/252cm:
- The standard SuperPole accommodates ceilings 93-99” / 236-252cm.
Ceilings between 120-140”/254-305cm:
- For ceilings between 100-120”/254-305cm, you must add a Uni-Fit to the extend the ceiling height.
How do I properly clean the grip?
The grip material is closed cell and won’t absorb anything into the surface. It is unaffected by most solvents and chemicals because the grip material is non-absorbent. While it is non-absorbent, it is porous so we do recommend avoiding cleaners that are grainy (such as Comet) because the granules may get stuck in the porous surface. For cleaning and disinfecting in a hospital or care facility setting, an accelerated hydrogen peroxide can be used to clean the grip.
I have a ceiling under 93”/236cm. Can a SuperPole be shortened at the factory?
Yes. We need the exact floor to ceiling height when ordering.
Do I have to bolt my SuperPole to the ceiling?
The SuperPole does not have to be attached, but we do suggest if it is not attached to the ceiling the tension is checked once a month. The SuperPole Bariatric must be attached to the ceiling.
Will my SuperPole damage my stippled/textured ceiling?
No. Even with repeated removal and installs, no damage done
What is the Limited Lifetime Warranty?
Products are covered by a limited lifetime warranty against defects in materials and workmanship for the original purchaser. Warranty excludes products that have been damaged through misuse, accidental damage, alteration, normal wear and tear, wood material and stain, or the use of corrosive or abrasive cleaning products. For more information, see the instructions.